We at Aradia Fitness appreciate your business and want to continue to offer the quality and variety of classes that often can not be found at any other dance studio in Edmonton.  Please read the policies below that help us to keep these standards high and allow us to offer you the flexibility that has become our standard.

Class Registration & Attendance:

Pre-registration is required for any & all classes you wish to attend. Clients who pre-register are given first priority on attendance; many of our classes have limited space and walk-in clients are not guaranteed admittance to class. Classes with four (4) or less clients registered 5 hours prior to class time are subject to cancellation at management’s discretion. Please register in advance to assist us with managing our convenient schedule and class sizes! Please select your classes carefully and please do not register for classes that overlap each other.  Some Aerial and Pole classes run at the same times and end at different times however without a cool down or warm up in one or the other class, this could cause injury.  It is also disruptive to other students when people are jumping in or jumping out of classes at different times.  There are plenty of options available so please view the schedule to select classes that you can complete in full. Attendance is our Pole Dance level or Aerial level classes are strictly monitored for safety & liability reasons. To advance within our pole dance level curriculum, attendance in a minimum of eight (8) classes of your current level is required.  To advance within our aerial level curriculum, attendance in a minimum of twelve (12) classes of your current level is required.  Once minimum attendance is reached, clients must undergo a “Level Up” assessment with their instructor to demonstrate their capability to advance to the next level.  Taking at least one class per week (if not more) will help you progress faster than taking classes infrequently.  Just like any other fitness regiment, the more you put in, the better the results!  Pole and aerial students with previous experience, who are visiting Aradia Fitness for the first-time, should email us at edmonton@aradiafitness.com for a consultation on the appropriate level placement.

Refund Policy:

Refunds will not be offered for class passes or individual credits.   Extension of pricing option (credit) beyond expiry dates may be granted at management’s discretion in cases of a medical condition or injury which prevents you from using your credits before the expiry date.  It is the student’s responsibility to be aware of the expiry date of class credits when purchasing and to book and attend classes before the credits expire. If you cancel within 48 hours of your first class, you will receive NO refund. If you cancel within 2-6 days of your first class, you will be fully refunded minus a $20.00 administration fee. If you cancel with more than 7 days notice of your first class, you will be fully refunded. If you were unable to attend multiple sessions of your 6-week session pass, you may not use those credits towards another class, as you have already taken a space in the original class that you registered for. Instead, you are eligible for free practice sessions if you miss a class.

Late Cancel/No-Show Policy:

Pre-registration is required for all classes, workshops and appointments.  The late cancellation window is the minimum amount of time before the scheduled start of a class, workshop or appointment that is required  to give adequate notice to the studio that you will not be attending.  Different types of classes will have different late cancellation windows.  This is important to aid the studio in scheduling and also to allow students who may be on the waiting list for a class to have to opportunity to attend. It is the student’s responsibility to cancel their registration in the class using our online registration system or app.  If this is not possible, cancellation can be done via e-mail or phone may be acceptable but this should be arranged in advance with the studio management. Aradia reserves the right to cancel a class due to low registration, inclement weather, instructor illness, or any other reason.  If Aradia cancels a class and you have pre-registered and pre-paid for that class, your credit will revert to your account.  In the event of Aradia cancelling a class near the end of your credit’s expiry date, extensions to the expiry date may be made at management’s discretion.  Inquire with studio management in these cases. Exceptions to this policy may be made at the discretion of the management only.

Late for Class:

Attendance to class will not be permitted after 10 minutes from the start of class. This is due to safety regulations for our warm-up process, and in order to ensure minimal class/activity disruption to the other participants in the class.


A valid credit card is required to be kept on file for all Memberships and monthly dues are automatically charged to the credit card.  Alternate payment arrangements must be discussed with studio management.    Membership agreements are now paperless and maintained in the online registration system.  The member must confirm the contract online or the studio owner will confirm on their behalf with the member’s written authorization.  Note that this is a binding contract and your electronic confirmation is equivalent to a signature.  Please read the membership contract carefully.  Pre-registration for all classes is still required and should be managed through the online registration system.

Privacy & Class Conduct:

Safety and comfort are of utmost priority at Aradia Fitness. Clients are expected to be respectful and attentive in classes.  Exercises should be limited to those directed by your instructor.  Students who chose to attempt exercises outside those being taught in class may be asked to leave class with no refunds.  At times, your instructor may not allow you to attempt a new technique… please understand this decision is for safety reasons as they may not feel comfortable spotting you or they may feel your body is not quite ready to attempt the technique. We ask that cell phones be turned off or placed on silent during class to avoid disruptions. Please keep conversations with classmates to a minimum. While we love that you are excited to see your friends in class, loud conversations are disruptive to your other classmates and may cause you to miss important instruction or exercise cues from your instructor Video and photos are not permitted during class. After class is completed, if there is time prior to the next class, your instructor may allow you to take photos or videos if you wish. Please keep in mind that your classmates may not want to be in your photo or video – it is important to ask them first or to ensure your image does not contain others in it. Many of our classes simply require yoga pants & a t-shirt. Minimum attire for classes is shorts and sports bra. All intimate body parts must be covered at all times. As students progress into higher pole dance levels students should expect to wear the appropriate attire for safely executing more difficult pole techniques. Dance shoes are welcome in Pole 3 and above – please NO street shoes! Feel free to reach out to your instructor or email us for recommendations on appropriate pole shoes for class. Shoes should have rubber soles and be free of buckles, straps and anything that may potentially damage our equipment. Students wearing inappropriate attire may be asked to leave class with no refunds given. If at any time you feel uncomfortable in class, for any reason, please let your instructor know immediately or contact us after class by email or phone.

Party and Private Event Bookings and Deposits:

In order to reserve your preferred date and time for a private party, workshop or event, we require a non-refundable deposit for the one hour Standard Studio Package or $150 for any Extended Studio Party Package or Party Add-on.  The deposit will be applied against the total cost of the party/workshop and you pay the balance the day of the event. The deposit is non-refundable however you can reschedule your party to another date until 14 days before your chosen date. If you cancel altogether 14 days or more before your reserved date, the deposit can be applied as a credit towards future classes/services in the studio.  We will always attempt to accommodate rescheduling the time of your party within the same day, depending on availability, with no penalty.  Exceptions to this policy may be made due to extenuating circumstances at the sole discretion of the studio management.

Other Services:

Pre-payment with registration in any other services offered by the studio (for example but not limited to workshops, private or semi-private lessons, Teasers, etc.) are generally non-refundable however exceptions to this policy or studio credit will be considered at the discretion of management.

Inclement Weather Policy:

At any time, the studio may chose to cancel classes in the case of inclement weather/dangerous travel conditions.  Should the weather forecast be calling for potentially hazardous conditions, the studio will send out an e-mail and post on Facebook as early as possible to alert students to the possibility of a cancellation.  Once alerted, we will endeavour to make the call and communicate cancellations a minimum of 2 hours before the posted start time of the class.  If the studio cancels classes due to weather, all registrations will be early-cancelled and credits will be returned to the students’ accounts.  If the studio chooses to run classes and keep the studio open but a student chooses not to travel to class at their own discretion and it is within the late-cancel window, the student should notify the studio and the studio management may chose to early cancel the student’s registration, at their discretion.  No refunds will be provided for class cancellations due to inclement weather.  For Workshops and Parties, exceptions to the no-refund policy may be made at the discretion of management.

These policies supersede any previously posted policies and any previously dated policies on written documents including those outlined in paper membership contracts and may be changed at any time at the discretion of Aradia Fitness Edmonton management.